4x4 Earth Contributer
Thats it mate,Warranty only..Your stuck between a rock and a hard place as far as improving the winch while under the warranty period..Fiddle with it and they'll walk from there obligation..
But in the case of Tigerz there warranty isnt worth jack as far as water goes,so if it was me (only hypothetical..lol) i would throw the 5 year warranty down the dunny and make the necessary improvements because water is an issue with me and where i travel...Walhalla,Dargo,Butcher Country,Woods point etc etc,all have several river crossings in country they advertise all there winches can handle without any issues..
Well the WARN 9.5xp for one cannot handle these conditions full-stop from new (have the motor sealed and repacked with grease either by yourself or Mel Leslie and your chances improve to 80-90%).Ive spoken to other members in the past and there winches couldn't handle it either (new motors or free-spool seizure's etc etc)...
Like the Exclusion from this manufacturer:
This Warranty does not cover any defect or injury caused by, or associated with improper installation or maintenance; unauthorised service, repair, modification or alteration; unsuitable physical or operating environment; electrical supply; acts of God; misuse, abuse or neglect; accidental damage, or other alterations or modifications which affect the reliability or performance of the product not attributable to a defect in materials or workmanship.
Not sure about the act of God bit...lmao,this probably excludes if you say (Jesus Christ this winch is a piece of sh!te)..or (oh my God its a little ripper)..I'd say the warranty dude has a great sense of humour...lmao
Thanks Swaggie for all of your work on this.
Maybe down the track these manufacturers might be prepared to publicly address this issue and warranty cover.
I reckon if they are listening (pretty sure they are or if not give them this link) then the first one to step right up could be looking like a big increase in sales. Surely with all the testing, technology, expertise and knowledge they brag about, it should be a cake walk for them. Stand behind your product I say.
Or should we go live in the desert?