I was near Ferntree Gully last week so decided to drop into tentworld to have a look at an Oztent bunker XL cot/swag. They had them in stock so i asked if i could see one set up so i could see the actual size of it , they didn't have one set up and wouldn't set one up for me so I walked . I rang them today to see if they are going to have one set up , I was blown away by their reply , I have to ring the manager on Monday and ask if he will ok them setting one up for me to see ???? They have lost my business will never spend another cent with them , i think wanting to see a cot set up is a reasonable request shame they don't see it that way . After all these cots are supposed to be 2-3 min set up and same time to pack up .