Mitsubishi customer service is amazing.
- Thread starter CaptainBanana
- Start date
Good luck with it, can't understand why it has to be so hard.
I made a decision years ago, that none of my money would go the that
company ever again if I could help it. After the purchase of a large split
system aircon that was nothing but trouble from day one till the end of the
warranty period 5 years later, when it was immediately replaced with a
Panasonic that's been faultless.
I made a decision years ago, that none of my money would go the that
company ever again if I could help it. After the purchase of a large split
system aircon that was nothing but trouble from day one till the end of the
warranty period 5 years later, when it was immediately replaced with a
Panasonic that's been faultless.
You may have seen, I'm going through warranty crap with my paj atm too. Never have I had to work so hard to get them to admit they have a duty to a consumer to comply with. just getting to talk to someone about it is nigh on impossible. I hope other manufacturers show some better customer service than mits.
Sorry to hear of your issues. Its is not how warranty should be handled.
Couple of things. Mitsubishi do not own any dealerships to my knowledge. All dealerships are independent franchises. Have you been to any other delerships? I guess you have already escalated your issues to Mitsubishi Australia’s head office? If not, do this immediately. Make sure all contact is in writing.
A lot of your videos show you testing your wipers on a dry windscreen. This is not good practice. I never use my wipers on a dry screen but a you seem to do it often. A dry screen will put excess load on the windscreen motor which is something it is not designed to do. IMHO you appear to have two issues. A stuffed motor controller and a stuffed motor.
Grabbing someone and “putting them into the wall” is not how to handle this, no matter how frustrating it all is.
Good luck. Hopefully VCAT can resolve this to your satisfaction.
Tink
Couple of things. Mitsubishi do not own any dealerships to my knowledge. All dealerships are independent franchises. Have you been to any other delerships? I guess you have already escalated your issues to Mitsubishi Australia’s head office? If not, do this immediately. Make sure all contact is in writing.
A lot of your videos show you testing your wipers on a dry windscreen. This is not good practice. I never use my wipers on a dry screen but a you seem to do it often. A dry screen will put excess load on the windscreen motor which is something it is not designed to do. IMHO you appear to have two issues. A stuffed motor controller and a stuffed motor.
Grabbing someone and “putting them into the wall” is not how to handle this, no matter how frustrating it all is.
Good luck. Hopefully VCAT can resolve this to your satisfaction.
Tink
Get the hose with a shower attachment
Set it up in the driveway and get some good footage of simulated rain conditions
If your going to VCAT The more proof the better, Failing that get a friend to record while you drive in the rain, or a go pro ect.
Once you have good footage, post it to mitsubishi with the VCAT booking, if your video shows they not road worthy
they may settle prior
Set it up in the driveway and get some good footage of simulated rain conditions
If your going to VCAT The more proof the better, Failing that get a friend to record while you drive in the rain, or a go pro ect.
Once you have good footage, post it to mitsubishi with the VCAT booking, if your video shows they not road worthy
they may settle prior
Mitsubishi do not own any dealerships to my knowledge. All dealerships are independent franchises. Have you been to any other dealerships? I guess you have already escalated your issues to Mitsubishi Australia’s head office? If not, do this immediately. Make sure all contact is in writing.
Not sure you read my previous post as you didn’t reply. Have you been to another dealer? Have you been in contact with Mitsubishi Australia?
Tink
Not sure you read my previous post as you didn’t reply. Have you been to another dealer? Have you been in contact with Mitsubishi Australia?
Tink
I have always had a bit of a thing for discos but really needed the Ute and didn't want to spend more money to use it for work. I do seem to like unreliable cars as I also drove a couple jk wranglers and still see myself in one 
also I owned an Alfa 159...going to a disco will be a step forward in reliability.
I should buy a van for work and a real 4x4 for play. Funny story, my mate just today paid $885 to have a brand new hub fitted to his brand new mq triton after it slipped into a rut at a crawl and bent it ... Presumably what is causing my steering to be out also after coming off the road last week so upon a quick search it seems common to bend them on MQs...so much for being an offroad car, it seems I should go out with the Subaru outback club in the future.
also I owned an Alfa 159...going to a disco will be a step forward in reliability.I should buy a van for work and a real 4x4 for play. Funny story, my mate just today paid $885 to have a brand new hub fitted to his brand new mq triton after it slipped into a rut at a crawl and bent it ... Presumably what is causing my steering to be out also after coming off the road last week so upon a quick search it seems common to bend them on MQs...so much for being an offroad car, it seems I should go out with the Subaru outback club in the future.