A law unto themselves

typhoeus

Well-Known Member
#4
That wouldnt help when it came to so called speeding fines and supposedly stuffing the motor with contaminated fuel etc
Well, like the guy in the vid, its not hard to find out if you have a ticket. Ive done this myself. Getting insurance to cover mechanical damage might be tougher. But maybe not impossible. In any event, i have heard about that company before, and i wouldnt touch them. I google companies for reviews before i make a decision to deal with them these days. Even then ylu can get caught but at least you are making an informed decision
 

smitty_r51

Well-Known Member
#6
Just been through a similar thing with europcar in the UK. Claimed damages and missing items 4 weeks after the car was returned and signed for.
Claimed damage to two tyres, paying damage on the back bumper and a missing parcel shelf... Total bill $950.

Had to get my bank to cancel the payment as fraudulent... which forces the company to provide evidence... I got an email the next day to state they had backed down and said there was no proof and all charges were dropped.

Wonder how many people just grumble and pay?
 
#7
a mate of mine hired from europcar in tassie
the same thing happened, for damage to the underside of a corrolla
he only hired it to go to a wedding then motel then to the airport home
$800.00 out of his mastercard without notification
he grumbled & got his money back too
I get the feeling these rental mobs think they have a free reign with your credit card details
or maybe they hope for a 50% success rate that might affect their christmas bonus
I get nervous every time I rent a car
 

typhoeus

Well-Known Member
#8
well, to give credit where its due, I had to fly into Adelaide recently, and hired a car from Apex on Marion rd. they were great. I damaged a tyre driving over road plates where they are doing the bridge near Flinders hospital, and there was no issue, no charges. they were great to deal with, so there are good car hire companies out there. having said that, I don't know if making a show out of carefully inspecting it and taking my own photos helped or not.
 

silkwood

Active Member
#10
They certainly have a bad reputation for this in general.
Have seen many reports about this company over the years.
Had similar with Europcar in Tassie. Four weeks after hire $350 taken for "tyre damage". Had payment reversed, told them to shove it. Not heard from again and will never deal with again.

Having said that, I have hired vehicles many times over the years (currently regularly through business) and that is the only issue I have ever had. Not wishing to paint an industry the same colour for the sake of a few bad players.

Cheers,
Mark
 

smitty_r51

Well-Known Member
#11
Having said that, I have hired vehicles many times over the years (currently regularly through business) and that is the only issue I have ever had. Not wishing to paint an industry the same colour for the sake of a few bad players.
Yeah had no issues with Avis or enterprise while on the same trip.. Will not go through the lying stealing b####### at europcar again
 
#12
Had similar with Europcar in Tassie. Four weeks after hire $350 taken for "tyre damage". Had payment reversed, told them to shove it. Not heard from again and will never deal with again.

Having said that, I have hired vehicles many times over the years (currently regularly through business) and that is the only issue I have ever had. Not wishing to paint an industry the same colour for the sake of a few bad players.

Cheers,
Mark
The ACCC have gone after Europcar in tassie for this kind of thing before: https://www.accc.gov.au/media-release/accc-takes-action-against-europcar-in-tasmania
 
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